Quantum Metric Status

All Systems Operational

About This Site

Welcome to the Quantum Metric status page! Subscribe to get incident and maintenance updates delivered to your email.

Please note: The updates provided on this page are for informational purposes only and may not apply to your subscription. If you have concerns specific to your subscription, please reach out directly to support@quantummetric.com.

Subscription Services Operational

QM UI Operational

Data Query Performance Operational

Alerts/Scheduled Reports Operational

Data Capture Operational

Replays Operational

Additional QM Resources Operational

QM Website Operational

QMU Operational

The Quad Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

QM Quarterly Server Maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 13, 13:54 EDT

Scheduled - Beginning at 12:00 am ET Tuesday, March 18th, we will be performing maintenance to our servers. We expect all servers to be complete by 5:00 pm ET Friday, March 21st.

Impact: During this maintenance period, you may experience approximately 15 minutes of downtime to your QM subscription between the hours of 12:00 am and 3:00 am ET or GMT. During the brief downtime, data will be captured and processed.

Note: If your team uses the QM platform during the hours of 12:00 am and 3:00 am ET/GMT, please be advised that you may briefly experience the inability to access the platform during this maintenance period. No action is required, the system will become available when the maintenance for that server is complete (expected 15 minutes).

If you have any questions, please contact support@quantummetric.com for additional assistance. Thank you for your understanding.
Mar 13, 13:54 EDT

Mar 20, 2025

Incident: QM Resources Temporarily Limited

Resolved - Access to shared resources such as dashboards, interactions projects, and saved cards/segments should now be available.
Mar 20, 18:26 EDT

Investigating - We apologize but at this time, some resources in the QM User Interface are unavailable. We are urgently working on restoring access for these resources and will notify you once they become available.

Impact: Access to certain shared resources are limited, however, data collection, processing and alerts are still functioning as expected.
Mar 20, 15:57 EDT

Mar 19, 2025

No incidents reported.

Mar 18, 2025

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.