Incident: QM Platform is Not Available for some subscriptions

Incident Report for Quantum Metric

Resolved

This incident has been resolved. Access to all QM subscriptions is available and there was no impact to data collection or alerting.
We apologize for the brief disruption.

Posted Aug 20, 2024 - 12:46 EDT

Investigating

We apologize, but at this time some subscriptions access to the QM platform is unavailable. We are urgently working on restoring the system and will notify you once it is back online.

Impact: Access to the online QM platform is not available, however, data collection, processing and alerts are still functioning as expected.

Posted Aug 20, 2024 - 12:37 EDT

This incident affected: Subscription Services (QM UI, Login Services).