Quantum Metric Status

All Systems Operational

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Welcome to the Quantum Metric status page! Subscribe to get incident and maintenance updates delivered to your email.

Please note: The updates provided on this page are for informational purposes only and may not apply to your subscription. If you have concerns specific to your subscription, please reach out directly to support@quantummetric.com.

Subscription Services Operational

QM UI Operational

Data Query Performance Operational

Alerts/Scheduled Reports Operational

Data Capture Operational

Replays Operational

Additional QM Resources Operational

QM Website Operational

QMU Operational

The Quad Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

Limited Impact: Issue with QM platform queries not returning data

Resolved - This behavior has been resolved. Queries for impacted customers have been restored to complete functionality and data should now appear as expected within the QM UI.
Jul 24, 10:41 EDT

Identified - We have identified an issue with a small subset of our customers related to the queries that populate data in the QM platform.

If you see 0 data when using your QM subscription, the queries in your platform are temporarily impacted.

Our engineering team is actively working on resolving this issue.

Please note, your data is being captured as expected, it is only the platform queries that are unable to retrieve it for display. We will update this message once the issue has been resolved.

We apologize for the disruption.
Jul 24, 04:53 EDT

QM platform not accessible

Resolved - This incident has been resolved. The root cause of this behavior is still under investigation and further information will be provided when it becomes available. Currently access to the QM UI has been fully restored.
Jul 24, 10:39 EDT

Identified - We are currently working on restoring access to the QM platform.
The platform will be available again shortly and this message will be updated once the issue is resolved.
We apologize for the inconvenience.
Jul 24, 10:07 EDT

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.