Quantum Metric Status

All Systems Operational

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Subscription Services Operational

QM UI Operational

Data Query Performance Operational

Alerts/Scheduled Reports Operational

Data Capture Operational

Replays Operational

Additional QM Resources Operational

QM Website Operational

QMU Operational

The Quad Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 27, 2026

No incidents reported today.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

Some replays not loading

Resolved - The issue has been resolved. Recovery of the replays captured during the incident will run overnight, and all impacted replays are expected to be restored before end of day Thursday, February 19. We will communicate any changes to this timeline.

Incident Summary:
A backend process incorrectly stored replay files between approximately 9:00 AM ET and 11:50 AM ET on Wednesday, February 18. Replays captured during this window were unable to load. Analytics data and all UI functionality were not impacted.

A replay recovery process has been implemented and will run overnight to restore affected replays. Full restoration is expected before end of day February 19.
Feb 18, 21:42 EST

Monitoring - We have identified and resolved the root cause of the issue that caused some replays to fail to load. All sessions captured going forward will play without issue.

We are currently working to restore the sessions that were captured during the incident. Once the restoration is complete, we will provide an update and close out the incident.
Feb 18, 13:26 EST

Investigating - We are investigating an issue regarding replays not loading as expected. We will update this post once additional information arises.
Feb 18, 11:45 EST

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.