Incident: QM Platform Access Limited

Incident Report for Quantum Metric

Resolved

This incident has been resolved.

Posted Oct 25, 2024 - 17:52 EDT

Monitoring

This issue has been resolved. We're continuing to monitor subscription performance, and will close this incident shortly.

Posted Oct 25, 2024 - 17:01 EDT

Update

We are continuing to investigate this issue.

Posted Oct 25, 2024 - 15:59 EDT

Investigating

We apologize but at this time, access to the QM platform may be limited for some subscriptions. This behavior is not impacting data ingestion, but may include some aspects of report and alert notification delivery.

We are urgently working on restoring the system and will notify you once it is back online.

Posted Oct 25, 2024 - 15:59 EDT

This incident affected: Subscription Services (QM UI, Login Services, Alerts/Scheduled Reports).