Delay in data processing

Incident Report for Quantum Metric

Resolved

The issue has been resolved and all QM subscriptions are up to date. We apologize for the inconvenience.

Posted May 01, 2024 - 21:08 EDT

Identified

Some QM subscriptions are currently experiencing a delay in data processing. Our Cloud Operations engineering team is actively working on resolving the issue. You may notice zero or low sessions for the most recent hour or more. This also can cause alerts to fire indicating zero sessions. The data has been captured, it is just delayed getting into the QM platform. We will update this message once the issue is resolved. We apologize for the disruption.

Posted May 01, 2024 - 17:46 EDT

This incident affected: Subscription Services (QM UI).